Fard Johnmar:
As a reminder, tonight’s chat is focused on mobile technologies and health. Today’s successful #bdi conference was on#mhealth #socpharm
fardj:
Welcome to the pharma marketing & social media chat (#socpharm). Please start w/intro & why you are interested in this topic.
fardj:
We’ll assume that all tweets within #socpharm are your own and not your employers (unless you specifically declare them).
EileenOBrien:
Looking forward to @fardj guest moderating #socpharm tonight!
fardj:
I’d like 2 thank @EileenObrien for inviting me to take part tonight. I’m looking forward to the conversation! #socpharm
fardj:
To kick things off with introductions. My name is Fard Johnmar. I’m founder of a #hcmktg consultancy called Enspektos.
EileenOBrien:
I’m at event so using iPhone 2nigjt so going slow #socpharm
fardj:
T1 With 28 million consumers using cell phones 2 find health information, what’s the best way 4 pharma to engage via mobile? #socpharm
fardj:
As a follow-up to T1, should focus be on mobile apps or mobile Web? Pfizer’s new mobile site says they think it’s Web. #socpharm
EileenOBrien:
RT @fardj T1 With 28 million consumers using cell phones 2 find health info what’s best way 4 pharma to engage via mobile? #socpharm
LizzieGeorgescu:
Hi #socpharm – checking in from dinner. Excited to hear about mobile health
fardj:
@LizzieGeorgescu Thanks 4 joining us. T1 is: how should pharma engage pts and docs via mobile? #socpharm
advocacy99:
seems like there is no one way for pharma to engage…many options exist I guess #socpharm
fardj:
@advocacy99 Thanks 4 ur comment. I’ll clarify by asking: should pharma focus on low tech (SMS), smartphones, apps or mobile Web? #socpharm
EileenOBrien:
@fardj I think first focus should be on making existing sites mobile friendly. Use existing tools #socpharm
advocacy99:
what % now are mobile friendly? #socpharm
fardj:
@EileenOBrien is there any research on how many sites are mobile friendly? @pfizer has one, based on this #bdi annoucement #socpharm
EileenOBrien:
Pew research showed most people don’t use apps after downloading them so it’s still web focused #socpharm
fardj:
@EileenOBrien Yeah, some folks I’ve spoken with say there’s too much focus on apps and not enough on making sites mobile friendly #socpharm
Xpetit:
Sorry I’ll miss this & happy new year everyone RT @EileenOBrien: Looking forward to @fardj guest moderating #socpharm tonight!”
fardj:
@xpetit good 2 hear from u. i’m sure we’ll connect soon. #socpharm
advocacy99:
interesting. with explosion of apps i had impression everyone is using them #socpharm
fardj:
@advocacy99 Yeah, the Pew data’s interesting on that point. BTW, I’m also founder of #hcmktg edu project called @blueeyepath
xpetit:
Absolutely! @EileenOBrien I think first focus should be on making existing sites mobile friendly. Use existing tools #socpharm”
SherriGriffin:
RT @EileenOBrien Pew research showed most people don’t use apps after downloading them so it’s still web focused #socpharm
advocacy99:
so apps make sites that are not mobile friendly, mobile friendly? #socpharm
fardj:
@advocacy99 My understanding is that apps are a good way to deliver info, help peeps do stuff and ensure consistent experience #socpharm
fardj:
@advocacy99 I’ll be posting links to some of our @blueeyepath wiki content to provide #socpharm folks with addtl resources. #socpharm
fardj:
Here’s some data on #mhealth adoption for folks to chew on: http://bit.ly/fR6Ylm #socpharm
fardj:
Let’s bring up T2 There will be 500+ million #mhealth apps by 2015. That’s causing lots of excitement. Is the app hype justified? #socpharm
LizzieGeorgescu:
#socpharm we have new app for patient visits. Docs can send follow up & content at visit
advocacy99:
do your docs like using the app? is it more efficient than previous procedures? #socpharm
EileenOBrien:
@advocacy99 also if your target audience is older they aren’t using apps as much. #socpharm
advocacy99:
are you calling me older? #socpharm
EileenOBrien:
LOL heck no! RT @advocacy99: are you calling me older? #socpharm
EileenOBrien:
@advocacy99 docs love the drug apps. Sermo just did survey that found they chose Epocrates as top one. #socpharm
Ericaholt:
Yes, yes, & yes! RT @EileenOBrien I think first focus should be on making existing sites mobile friendly #socpharm
fardj:
@EileenObriedn: That’s right, Physician use of apps is also on the rise, with @epocrates doing the best: http://bit.ly/eOHG8M
advocacy99:
@LizzieGeorgescu…..do your docs like using the app? is it more efficient than previous system? #socpharm
ericaholt:
A1: This is a pretty good read 8 Reasons Why #mHealth Smartphones Apps Matter To The Pharmaceutical Industry http://t.co/tw9EZIP #socpharm
advocacy99:
@ericaholt…..it is an interesting read….will need to let it settle a bit to think it thru….thanks for sharing #socpharm
@fardj:
@ericaholt Do u think #hcmktg and #pharma cos are not building more mobile friendly sites due to low demand? #socpharm
ericaholt:
@fardj Low demand for mobile? No way & so much data to back up, i.e. 35% of mobile users searched web via devices in Sept comScore #socpharm
LizzieGeorgescu:
@advocacy99 Check link on my profile, has little deck #socpharm- chat l8tr, dinner. Look forward to reading the wrap up. Thx @EileenOBrien
@fardj:
Pharma’s really embracing mobile apps 4 docs, building apps for iPhone and Android. The iPad’s also become a selling tool. #socpharm
@fardj:
Heres’ some info on what Novartis and Sanofi are doing w/ mobile apps http://bit.ly/gUoxlI #socpharm
fardj:
Interesting, the article @ericaholt posted notes that mobile apps could become revenue generators 4 pharma mobilemarketingwatch.com/8-reasons-why-… #socpharm
Fardj:
@ericaholt Tks for link. I referenced Pew’s 17% number for people who search 4 health info on mobile. I think #s will grow fast. #socpharm
Fardj:
T3 Can mobile (apps, SMS) REALLY spark behavior change? I.e., improving diet, taking meds, exercising more. #socpharm
EileenOBrien:
@fardj I think absolutely apps can help behavior change. Just like Weight Watchers online jounal tools are v successful #socpharm
Fardj:
Speaking of mobile & behavior change, study from Center for Connected Hlth says mobile improves adherence: http://bit.ly/idjiTd #socpharm
advocacy99:
ok….i will check out your slide deck…thanks #socpharm
fardj:
@EileenOBrien Good point. But, back to our earlier convo re: mobile web vs. apps. Are apps better 4 behavior change? #socpharm
Fardj:
There’s also good data from CDC, others that old-fashioned mobile tech like SMS is grt @ getting people 2 change behaviors #socpharm
EileenOBrien:
@fardj you got me! My phone tweetstream is super delayed. #socpharm
fardj:
Yeah, looks like tweets are coming through slow tonight due to Twitter issues. #socpharm
Ericaholt:
#socpharm In case your haven’t heard about this project to build evidence for #mhealth outcomes & behavior change http://openmhealth.org/
EileenOBrien:
RT @fardj Re mobile & behavior change, study from Ctr 4 Connected Hlth says mobile improves adherence http://bit.ly/idjiTd #socpharm
EileenOBrien:
@ericaholt thanks for sharing #socpharm
HealthEugene:
RT @EileenOBrien RT @fardj Re mobile & behavior change, study from Ctr 4 Connected Hlth says mobile improves adherence http://bit.ly/idjiTd #socpharm
Fardj:
T4 What’s your opinion on mobile health (in 140 characters or less)? #socpharm
EileenOBrien:
@fardj think #mhealth this year is like web in 1998. big things are coming!! #socpharm
Fardj:
@EileenOBrien Agreed! Big things coming! Here’s a grt data/report on future of mobile from Morgan Stanley:http://bit.ly/eJfBdc #hcmnktg
EileenOBrien:
@fardj can u share the details of your mobile conference? #socpharm
advocacy99:
cool mhealth project…thanks #socpharm
fardj:
The event’s called Mobile Health Hype or Hope? + features @healthythinker. It’s on 2/17. Details http://bit.ly/enSr7D #socpharm
Fardj:
Before we close, I’d like 2 thank @ericaholt, @advocacy99@xpetit and @LizzieGeorgescu 4 chiming in tonight #socpharm
EileenOBrien:
Big thanks for @fardj for moderating #socpharm tonight. I’ll post transcript tomorrow.
Ericaholt:
@EileenOBrien @fardj I enjoyed #socpharm chat — thanks!
advocacy99:
good night all #socpharm
fardj:
@EileenOBrien Thanks for asking me to moderate! I enjoyed it! Hope folks lurking got some good edu from links shared tonight. #socpharm
Please note that due to technical Twitter issues, Fard’s tweets were not showing up in #socpharm tweetstream so this transcript was was pulled together from various sources.

